General Terms
These Terms govern your access to and use of WellHubAge services, website content, and programs. By using our services you agree to comply with these Terms. WellHubAge offers wellness guidance, community activities, and administrative support for retirees; medical advice should be sought from licensed healthcare professionals when required.
Eligibility
To use WellHubAge services you must be at least 18 years old and able to enter into a binding agreement under applicable law. Specific programs may have additional eligibility criteria based on age or health requirements, which will be stated in program descriptions.
Some activities and services are designed specifically for retirees and may require proof of age or status. Participation requirements will be communicated clearly before enrollment.
You agree to use WellHubAge services lawfully and not for any illegal purpose. Prohibited activities include misuse of content, impersonation of others, and attempts to access restricted systems.
WellHubAge primarily serves residents of Malaysia. Access from other jurisdictions may be restricted; users are responsible for complying with local laws. We reserve the right to limit services in certain locations.
Account Terms
Creating an account allows you to register for programs, receive communications, and manage bookings. You are responsible for maintaining accurate account information and keeping your credentials secure.
Provide truthful and current information. WellHubAge relies on accurate data to deliver appropriate wellness services and manage safety requirements; incorrect information may affect your participation.
Protect your password and do not share account credentials. Notify us promptly of any suspected unauthorized access. We employ standard security measures but cannot guarantee absolute protection against data breaches.
Accounts are personal and non-transferable. Any attempt to transfer an account or sell access may result in suspension or termination.
If you believe your account has been compromised, contact our support team immediately so we can secure your account and contribute unusual activity.
We may suspend or terminate accounts that violate these Terms or pose a risk to community safety. Notice of suspension will be provided where practicable.
Services
WellHubAge provides wellness programs, workshops, community events, and information resources tailored for retirees. Service descriptions state what is included, eligibility, and any fees. Program availability may vary by location.
We may modify service content, schedules, and fees. We will notify registered participants of significant changes and provide options when appropriate, such as rescheduling or credit toward alternative services.
Services are subject to availability and may change due to demand, staffing, or regulatory requirements. Seasonal or capacity limits may apply to certain activities.
Community Rules
To maintain a safe and respectful environment for retirees, participants must follow these rules during events and online forums.
- Treat other members with respect; harassment, discrimination, or abusive behavior will not be tolerated.
- Follow the instructions of staff and facilitators during programs for safety and smooth operation.
- Provide honest health and emergency contact information and update it as needed.
- Do not share personal data of other participants without their explicit consent.
- Use facilities and equipment responsibly; report damage or safety hazards to staff.
- Respect privacy and confidentiality of group discussions and shared experiences.
- Comply with local laws and venue policies while participating in WellHubAge activities.
User Content
Users may submit reviews, forum posts, photos, or other content. By submitting, you represent that you have the right to share this content and that it does not violate these Terms.
You retain ownership of content you post, subject to the licenses you grant to WellHubAge. Do not submit content that infringes third-party rights or contains sensitive personal data without consent.
By posting content you grant WellHubAge a non-exclusive, worldwide, royalty-free license to use, display, and distribute the content in connection with our services, including promotion and moderation.
You are responsible for the content you post. WellHubAge has the right to remove or restrict content that violates these Terms, is harmful, or is inconsistent with community standards.
Requests to remove personal content will be considered; we may retain copies for legal compliance, dispute resolution, or legitimate business needs.
Intellectual Property
All site content, branding, and materials provided by WellHubAge are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.
- Do not copy or republish proprietary articles, images, or program materials without authorization.
- Activity names, including WellHubAge, may not be used in ways that cause confusion about affiliation or endorsement.
- Unauthorized use of our intellectual property may result in legal action and account termination.
Paid Services
Certain WellHubAge programs and services require payment. Paid offerings are described with clear pricing, included features, and refund or rescheduling policies where applicable.
Pricing for programs is listed on the site and may vary by location or special promotion. Taxes and processing fees, if any, will be displayed at checkout.
Payments are collected through secure processors. You agree to pay all applicable fees and provide accurate billing information. Payment confirms your registration subject to these Terms.
Some services may be offered on a subscription basis. Subscription terms, renewal frequency, and cancellation procedures will be specified at sign-up. You can manage subscription preferences through your account.
Refund eligibility varies by program. Refund policies are stated at the time of purchase. When refunds are allowed, they will be processed within a reasonable timeframe after approval.
You may cancel bookings within the timelines stated in the program description. WellHubAge reserves the right to cancel sessions for operational reasons and will offer alternatives or credits when possible.
You are responsible for any local taxes applicable to purchases. WellHubAge will collect taxes where required by law.
We may change prices for new bookings. Existing confirmed bookings will be honored at the price paid at the time of purchase.
Failure to pay for services may result in cancellation of bookings and denial of access to paid features until payment is received.
Disclaimer
Content on WellHubAge is provided for informational and supportive purposes related to retiree wellness. It is not a substitute for professional medical, legal, or business advice. Always seek qualified professionals for decisions affecting health or legal matters.
Limitation of Liability
To the extent permitted by law, WellHubAge and its affiliates will not be liable for indirect, incidental, or consequential damages arising from use of the service. Our liability for direct damages is limited to the amount paid for the relevant service, where applicable.
Third-Party Services
We may work with third-party providers for event venues, instructors, or technical services. WellHubAge does not control third-party practices and is not responsible for their actions or omissions.
Termination
We may suspend or terminate your access for breaches of these Terms, unlawful conduct, or for other legitimate business reasons. Termination will not relieve you of liabilities accrued prior to termination.
Upon termination, access to paid content will cease and outstanding fees remain payable. We may delete or retain user content as permitted for compliance and dispute purposes.
Privacy
Use of WellHubAge services is also governed by our Privacy Policy, which explains collection, use, retention, and disclosure of personal data. Review the Privacy Policy for detailed information and contact options.
Communications
By using our services you consent to receive service-related communications by email, SMS, or phone where permitted. Marketing messages require opt-in consent unless local law allows otherwise.
Changes to Terms
We may update these Terms from time to time. Significant changes will be communicated to registered users. Continued use after changes indicates acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of Malaysia. Any disputes will be subject to the jurisdiction of the Malaysian courts unless otherwise required by mandatory law.
Dispute Resolution
We strive to resolve disputes informally through our support channels. If unresolved, disputes may be escalated to mediation or the courts in Malaysia as appropriate.